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286 pages • missing pub info (view editions)
ISBN/UID: 9780989710350
Format: Paperback
Language: English
Publisher: Brandtrust
Edition Pub Date: 08 September 2015
Description
80 percent of companies believe they deliver a good customer experience. Yet, only 8 percent of customers agree. Why is there such a disparity? Where do companies go wrong? How can you optimize your customers' experience? Little Things Big Retur...
Community Reviews
Content Warnings
286 pages • missing pub info (view editions)
ISBN/UID: 9780989710350
Format: Paperback
Language: English
Publisher: Brandtrust
Edition Pub Date: 08 September 2015
Description
80 percent of companies believe they deliver a good customer experience. Yet, only 8 percent of customers agree. Why is there such a disparity? Where do companies go wrong? How can you optimize your customers' experience? Little Things Big Retur...
Community Reviews
Content Warnings