Citizens and Service Delivery: Assessing the Use of Social Accountability Approaches in Human Development Sectors by Margaret Koziol, Alaka Holla, Dena Ringold

Citizens and Service Delivery: Assessing the Use of Social Accountability Approaches in Human Development Sectors

Directions in Development: Human Development

Margaret Koziol, Alaka Holla, Dena Ringold

131 pages • missing pub info (editions)

nonfiction business politics challenging informative medium-paced
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In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This ha...

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