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224 pages • first pub 1997 (editions)
ISBN/UID: 9780761510307
Format: Paperback
Language: English
Publisher: Three Rivers Press
Publication date: 28 May 1997
Description
We speak. We listen. We chat. Lots of people know how to talk—but few know how to really communicate. Conversation is the most powerful yet underutilized tool at a manager?s command. If managers change the way they talk to people, they can become ...
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224 pages • first pub 1997 (editions)
ISBN/UID: 9780761510307
Format: Paperback
Language: English
Publisher: Three Rivers Press
Publication date: 28 May 1997
Description
We speak. We listen. We chat. Lots of people know how to talk—but few know how to really communicate. Conversation is the most powerful yet underutilized tool at a manager?s command. If managers change the way they talk to people, they can become ...