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224 pages • missing pub info (editions)
ISBN/UID: 9780070779747
Format: Paperback
Language: English
Publisher: McGraw-Hill Education
Publication date: 22 September 1998
Description
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in th...
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224 pages • missing pub info (editions)
ISBN/UID: 9780070779747
Format: Paperback
Language: English
Publisher: McGraw-Hill Education
Publication date: 22 September 1998
Description
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in th...