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319 pages • missing pub info (editions)
ISBN/UID: 9780749450885
Format: Hardcover
Language: English
Publisher: Kogan Page
Publication date: 01 February 2009
Description
The Call Centre Training Handbook is a complete resource for providing learning, training and development within contact centers. Whether for induction or for periodic training, those who train staff will find it a valuable resource. It also offer...
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319 pages • missing pub info (editions)
ISBN/UID: 9780749450885
Format: Hardcover
Language: English
Publisher: Kogan Page
Publication date: 01 February 2009
Description
The Call Centre Training Handbook is a complete resource for providing learning, training and development within contact centers. Whether for induction or for periodic training, those who train staff will find it a valuable resource. It also offer...
Community reviews
This book doesn't have any reviews or ratings yet!
If you've read it, mark it as 'read' and add a review to help others in the StoryGraph community figure out if it might be a book for them!
Content Warnings
This book doesn't have any content warnings yet!
If you're the author of this book and want to add author-approved content warnings, please email us at [email protected] to request the content warning form.