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319 pages • missing pub info (editions)
ISBN/UID: 9780749450885
Format: Hardcover
Language: English
Publisher: Kogan Page
Publication date: 01 February 2009
Description
The Call Centre Training Handbook is a complete resource for providing learning, training and development within contact centers. Whether for induction or for periodic training, those who train staff will find it a valuable resource. It also offer...
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Content Warnings
319 pages • missing pub info (editions)
ISBN/UID: 9780749450885
Format: Hardcover
Language: English
Publisher: Kogan Page
Publication date: 01 February 2009
Description
The Call Centre Training Handbook is a complete resource for providing learning, training and development within contact centers. Whether for induction or for periodic training, those who train staff will find it a valuable resource. It also offer...
Community Reviews
Content Warnings