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Robert C. Ford, Michael C. Sturman
656 pages • missing pub info (editions)
ISBN/UID: 9781071876275
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
"Welcome to Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, THIRD EDITION. This new edition, like the two prior editions, continues to be based on the principles of guestology, and that means we practice in writin...
Community Reviews
Content Warnings
—
Robert C. Ford, Michael C. Sturman
656 pages • missing pub info (editions)
ISBN/UID: 9781071876275
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
"Welcome to Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, THIRD EDITION. This new edition, like the two prior editions, continues to be based on the principles of guestology, and that means we practice in writin...
Community Reviews
Content Warnings