The Gentle Art of Verbal Self Defense at Work by Suzette Haden Elgin

The Gentle Art of Verbal Self Defense at Work

Suzette Haden Elgin

368 pages • first pub 1999 (editions)

nonfiction business psychology self help informative reflective slow-paced
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For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers--calmly, professionally, and successfully--can be crucial to your on-the-job success.Nationally recognized linguistics ex...

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