Bringing User Experience to Healthcare Improvement - Electronic: The Concepts Methods and Practices of Experience-Based Design by Glenn Robert, Paul Bate

Bringing User Experience to Healthcare Improvement - Electronic: The Concepts Methods and Practices of Experience-Based Design

Glenn Robert, Paul Bate

224 pages • first pub 2007 (editions)

nonfiction informative medium-paced
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This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for Innovation and Improvement, University Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way of bringing about improvements in healthcare ser...

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