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Service Design Principles 101-200: 100 More Ideas to Boost the User and Customer Experience in Simple and Practical Ways by Daniele Catalanotto

Service Design Principles 101-200: 100 More Ideas to Boost the User and Customer Experience in Simple and Practical Ways

Service Design Priniciples #2

Daniele Catalanotto

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nonfiction design technology
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Description

This book gives you 100 ideas, tips and examples of simple and practical things you can implement today to make your customers say "I love you" instead of "fuck you!" when they interact with your product or service.

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