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228 pages • missing pub info (view editions)
ISBN/UID: 9781409402893
Format: Hardcover
Language: English
Publisher: Routledge
Edition Pub Date: 28 September 2010
Description
Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administ...
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228 pages • missing pub info (view editions)
ISBN/UID: 9781409402893
Format: Hardcover
Language: English
Publisher: Routledge
Edition Pub Date: 28 September 2010
Description
Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administ...