Advanced Outsourcing Practice: Rethinking ITO, BPO and Cloud Services by Mary C. Lacity
Advanced Outsourcing Practice: Rethinking ITO, BPO and Cloud Services
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Mary C. Lacity
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Advanced Outsourcing Practice: Rethinking ITO, BPO and Cloud Services

Mary C. Lacity with Leslie P. Willcocks

284 pages • first pub 2012 (view editions)

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