Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Sheila Heen, Bruce Patton

Difficult Conversations: How to Discuss What Matters Most

Douglas Stone, Sheila Heen, Bruce Patton

315 pages first pub 1999 (editions)

nonfiction business self help informative medium-paced
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The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with ...

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