Difficult Conversations: How to Discuss What Matters Most by Sheila Heen, Douglas Stone, Bruce Patton

Difficult Conversations: How to Discuss What Matters Most

Sheila Heen, Douglas Stone, Bruce Patton

315 pages first pub 1999 (editions)

nonfiction business self help informative medium-paced
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Description

The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with ...

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Community Reviews Summary of 718 reviews

Moods

informative 93%
reflective 61%
inspiring 36%
challenging 25%
hopeful 9%
lighthearted 4%
funny 2%
tense 2%

Pace

medium 71%
slow 19%
fast 9%

Average rating

4.02

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