Service Quality Measurement - Data Management by Andreas Keller

Service Quality Measurement - Data Management

Andreas Keller

42 pages missing pub info (editions)

nonfiction business economics
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Seminar paper from the year 2003 in the subject Business economics - Operations Research, grade: 1.8, University of Strathclyde, language: English, abstract: Over the past decade Service Quality Measurement (SQM) has been receiving more attention ...

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