New American TQM by Alan Graham, Shōji Shiba, David Walden
New American TQM

Alan Graham, Shōji Shiba, David Walden

missing page info Add in missing page information first pub 1993 (editions)

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The benefits of applying TQM in manufacturing are well-known: eliminating product defects, enhancing product design, speeding delivery, and reducing costs. Most people readily agree with the basic premise of TQM, but how many have have been able t...

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