The Customer Experience Revolution: How Companies Like Apple, Amazon, and Starbucks Have Changed Business Forever by Sean Van Tyne, Jeofrey Bean

The Customer Experience Revolution: How Companies Like Apple, Amazon, and Starbucks Have Changed Business Forever

Sean Van Tyne, Jeofrey Bean

160 pages • missing pub info (editions)

nonfiction business economics informative slow-paced
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The customer experience revolution has begun Businesses that provide an extraordinary customer experience are more profitable and sustainable than their competition. They dominate industries and marginalize competing companies. In their innovativ...

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