Crucial Conversations: Tools for Talking When Stakes Are High by Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny

Crucial Conversations: Tools for Talking When Stakes Are High

Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny

4 hours, 18 minutes first pub 2001 (editions) user-added

nonfiction business self help informative medium-paced
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Description

Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversatio...

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Community Reviews Summary of 546 reviews

Moods

informative 97%
reflective 48%
inspiring 19%
challenging 16%
hopeful 11%
lighthearted 2%
adventurous 1%
emotional 1%
tense 1%

Pace

medium 59%
fast 20%
slow 19%

Average rating

3.81

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