Scan barcode
—
Rick Brinkman, Rick Kirschner
288 pages • first pub 1994 (editions)
ISBN/UID: 9780071807852
Format: Digital
Language: English
Publisher: McGraw-Hill
Publication date: Not specified
Description
Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior...
Community Reviews
Content Warnings
—
Rick Brinkman, Rick Kirschner
288 pages • first pub 1994 (editions)
ISBN/UID: 9780071807852
Format: Digital
Language: English
Publisher: McGraw-Hill
Publication date: Not specified
Description
Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior...