Dear Air 2000: A Customer Relations Nightmare by Terry Ravenscroft, Terry Ravenscroft
Dear Air 2000: A Customer Relations Nightmare

Terry Ravenscroft, Terry Ravenscroft

Dear Air 2000: A Customer Relations Nightmare

Terry Ravenscroft, Terry Ravenscroft

232 pages first pub 2011 (editions)

nonfiction funny lighthearted medium-paced
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By Terry Ravenscroft, the world's most troublesome (some would say troubled!) passenger, Dear Air 2000 is a hilarious collection of correspondence to and from forty different airlines. You won't believe the fuss Korean Airways made when Mr Ravensc...

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