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![Satisfied Customers Seldom Sue: A Guide to Exceptional Customer Service in Long-Term Care [With CDROM] by Carol Marshall](https://cdn.thestorygraph.com/960y0nud8fmwvvta60a7khcgv24z)
251 pages • missing pub info (view editions)
ISBN/UID: 9781601466297
Format: Paperback
Language: English
Publisher: Hcpro Inc.
Edition Pub Date: 01 March 2009
Description
Satisfied Customers Seldom Sue: A Guide to Exceptional Customer Service in Long-Term Care Carol Marshall, MA How satisfied are your residents? One satisfied resident could equal thousands of dollars of income for your facility.If one resident has...
Community Reviews
Content Warnings
251 pages • missing pub info (view editions)
ISBN/UID: 9781601466297
Format: Paperback
Language: English
Publisher: Hcpro Inc.
Edition Pub Date: 01 March 2009
Description
Satisfied Customers Seldom Sue: A Guide to Exceptional Customer Service in Long-Term Care Carol Marshall, MA How satisfied are your residents? One satisfied resident could equal thousands of dollars of income for your facility.If one resident has...
Community Reviews
Content Warnings