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Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It by Robert Fantina, Baboo Kureemun

Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It

Robert Fantina, Baboo Kureemun

225 pages missing pub info (view editions)

nonfiction business economics
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Description

Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It introduces a ground-b...

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