Managing Workplace Negativity by Gary S. Topchik

Managing Workplace Negativity

Gary S. Topchik

208 pages first pub 2000 (editions)

nonfiction business informative slow-paced
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"The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization.The diagnosis: workplace negativity.The cur...

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