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ISBN/UID: None
Format: Paperback
Language: English
Publisher: Not specified
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Description
Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he focuses on the similarities between Disney and ...
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missing page info
ISBN/UID: None
Format: Paperback
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he focuses on the similarities between Disney and ...