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360 pages • first pub 2019 (editions)
ISBN/UID: 9780749493202
Format: Paperback
Language: English
Publisher: Kogan Page
Publication date: 29 October 2019
Description
Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed ...
Community Reviews
Content Warnings
360 pages • first pub 2019 (editions)
ISBN/UID: 9780749493202
Format: Paperback
Language: English
Publisher: Kogan Page
Publication date: 29 October 2019
Description
Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed ...
Community Reviews
Content Warnings