Extreme Trust: Honesty as a Competitive Advantage, Revised Edition by Martha Rogers, Don Peppers

Extreme Trust: Honesty as a Competitive Advantage, Revised Edition

Martha Rogers, Don Peppers

336 pages first pub 2012 (editions)

nonfiction business informative medium-paced
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How companies can stay competitive in a world of total transparency. With their first book, 1993's The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and soc...

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