The Coo Revolution: Reinventing Customer-Facing Processes for Moments of Truth by Peter Fingar, Kramer Reeves, Rich Phillips

The Coo Revolution: Reinventing Customer-Facing Processes for Moments of Truth

Peter Fingar, Kramer Reeves, Rich Phillips

234 pages missing pub info (editions)

nonfiction business computer science economics technology
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What do CEOs now demand of their COOs? The reinvention of customer-facing processes for moments of truth. Did you ever wonder about the replacement for Apple's legendary CEO, Steve Jobs? It was the COO, Timothy Cook. What? The chief operating offi...

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