Customer Service: A Practical Approach by Elaine Harris

Customer Service: A Practical Approach

Elaine Harris

192 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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Description

The market-leader, Customer Service: A Practical Approach, Sixth Edition, goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-on approach, it covers a w...

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