Effective Help Desk Specialist Skills by Darril Gibson

Effective Help Desk Specialist Skills

Darril Gibson

456 pages missing pub info (editions)

nonfiction computer science science informative medium-paced
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All of today's help desk support skills, in one easy-to-understand book The perfect beginner's guide: No help desk or support experience necessary Covers both "soft" personal skills and "hard" technical skills Explains the changing role of help...

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