Happy About Customer Service?: Creating a Culture of Customer Service Excellence by Ken Welsh

Happy About Customer Service?: Creating a Culture of Customer Service Excellence

Ken Welsh

104 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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We live in an affluent world. A world with a multitude of choices and innumerable companies selling virtually every imaginable commodity. Where once price was the sole determinant for purchase, modern man now values our recognition as an individua...

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