Harvard Business Review on Increasing Customer Loyalty by Harvard Business School Press

Harvard Business Review on Increasing Customer Loyalty

Harvard Business School Press

240 pages first pub 2011 (editions)

nonfiction business informative medium-paced
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Description

How do you keep your customers coming back-and get them to bring others?If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to findthem--this book is for you. Here are nine inspiring and usef...

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