Service Design for Business: A Practical Guide to Optimizing the Customer Experience by Ben Reason, Lavrans Løvlie, Melvin Brand Flu

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Ben Reason, Lavrans Løvlie, Melvin Brand Flu

208 pages • first pub 2015 (editions)

nonfiction business design informative slow-paced
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A practical approach to better customer experience through service design "Service Design for Business" helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at L...

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