The Quality Relationship Challenge by Clotaire Rapaille, Rapaille
The Quality Relationship Challenge

Clotaire Rapaille, Rapaille

The Quality Relationship Challenge

Clotaire Rapaille, Rapaille

200 pages first pub 1997 (view editions)

informative medium-paced
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Challenging the current ideals of product quality, processes and people, this text stresses a new formula for success, PQRS, which represents: products and people; quality relationships; and systematic approach. Using the tools provided, organizat...

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