This is Service Design Thinking: Basics – Tools – Cases by Marc Stickdorn

This is Service Design Thinking: Basics – Tools – Cases

Marc Stickdorn

376 pages first pub 2010 (editions)

nonfiction business design informative reflective fast-paced
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Description

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service Design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate...

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