Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees by Thomas a. Kochan, Jody Hoffer Gittell, Greg J. Bamber

Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees

Thomas a. Kochan, Jody Hoffer Gittell, Greg J. Bamber

222 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experien...

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