This Is Service Design Methods: A Companion to This Is Service Design Doing by Markus Edgar Hormess, Adam Lawrence, Marc Stickdorn

This Is Service Design Methods: A Companion to This Is Service Design Doing

Markus Edgar Hormess, Adam Lawrence, Marc Stickdorn

240 pages • first pub 2010 (editions)

nonfiction business design informative reflective fast-paced
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Description

In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation...

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