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Values-Based Service for Sustainable Business: Lessons from IKEA by Bo Enquist, Bo Edvardsson

Values-Based Service for Sustainable Business: Lessons from IKEA

Management, Organizations and Society

Bo Enquist, Bo Edvardsson

131 pages missing pub info (view editions)

nonfiction business economics medium-paced
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Description

The role of values in developing and managing service companies has been under researched in the existing literature - until now. This book analyzes a large organization (IKEA) as a basis for values based service for sustainable business. The aut...

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