Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Sheila Heen, Bruce Patton

Difficult Conversations: How to Discuss What Matters Most

Douglas Stone, Sheila Heen, Bruce Patton

400 pages • first pub 1999 (editions)

nonfiction business self help informative medium-paced
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Description

From the Harvard Negotiation Project—which brought you the megabestseller GETTING TO YES—this practical guide will help you handle your most difficult conversations with confidence and skillWhether dealing with an underperforming employee or a cha...

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