Difficult Conversations: How to Discuss What Matters Most by Sheila Heen, Douglas Stone, Bruce Patton

Difficult Conversations: How to Discuss What Matters Most

Sheila Heen, Douglas Stone, Bruce Patton

400 pages first pub 1999 (editions)

nonfiction business self help informative medium-paced
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Description

From the Harvard Negotiation Project—which brought you the megabestseller GETTING TO YES—this practical guide will help you handle your most difficult conversations with confidence and skillWhether dealing with an underperforming employee or a cha...

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Community Reviews Summary of 718 reviews

Moods

informative 93%
reflective 61%
inspiring 36%
challenging 25%
hopeful 9%
lighthearted 4%
funny 2%
tense 2%

Pace

medium 71%
slow 19%
fast 9%

Average rating

4.02

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