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160 pages • missing pub info (editions)
ISBN/UID: 9780566085956
Format: Paperback
Language: English
Publisher: Routledge
Publication date: 02 March 2019
Description
Customer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and loyalty drives business performance. This new edition of How to Measure Customer Satisfa...
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160 pages • missing pub info (editions)
ISBN/UID: 9780566085956
Format: Paperback
Language: English
Publisher: Routledge
Publication date: 02 March 2019
Description
Customer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and loyalty drives business performance. This new edition of How to Measure Customer Satisfa...
Community Reviews
Content Warnings