Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method by Jolene D. Smyth, Leah Melani Christian, Don A. Dillman

Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method

Jolene D. Smyth, Leah Melani Christian, Don A. Dillman

missing page info Add in missing page information first pub 1999 (editions)

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Description

Strategies and tactics for determining the needs of a given survey, how to design it, and how to effectively administer it How and when to use mail, telephone, and Internet surveys to maximum advantage Proven techniques to increase response rate...

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