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181 pages • missing pub info (view editions)
ISBN/UID: 9781118433249
Format: Hardcover
Language: English
Publisher: Wiley
Edition Pub Date: 04 February 2013
Description
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a cus...
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181 pages • missing pub info (view editions)
ISBN/UID: 9781118433249
Format: Hardcover
Language: English
Publisher: Wiley
Edition Pub Date: 04 February 2013
Description
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a cus...