Take a photo of a barcode or cover
missing page info • first pub 2009 (view editions)
ISBN/UID: 9780137060221
Format: Digital
Language: English
Publisher: FT Press
Edition Pub Date: 23 October 2009
Description
Think about your own experiences as customers, I instruct leaders: specifically, less-than-wonderful experiences. Maybe the contractor who is remodeling your house now wants to charge you twice his original bid, or you went to your neighborhood ha...
Community Reviews
Content Warnings
missing page info • first pub 2009 (view editions)
ISBN/UID: 9780137060221
Format: Digital
Language: English
Publisher: FT Press
Edition Pub Date: 23 October 2009
Description
Think about your own experiences as customers, I instruct leaders: specifically, less-than-wonderful experiences. Maybe the contractor who is remodeling your house now wants to charge you twice his original bid, or you went to your neighborhood ha...
Community Reviews
Content Warnings