Quality Management: Introduction to Total Quality Management for Production, Processing, and Services by David L. Goetsch
Quality Management: Introduction to Total Quality Management for Production, Processing, and Services
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David L. Goetsch
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Quality Management: Introduction to Total Quality Management for Production, Processing, and Services

David L. Goetsch with Stanley B. Davis

778 pages • first pub 1999 (view editions)

informative inspiring medium-paced
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Description

This direct, straightforward book provides readers with material that focuses on making the theories and principles of total quality practical and useful.

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