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Jim Davies
289 pages • first pub 2015 (editions)
ISBN/UID: 9780071842136
Format: Digital
Language: English
Publisher: Not specified
Publication date: Not specified
Description
ITIL Foundation All-in-One Exam Guide takes you through ITIL Foundation v3 (2011), explaining the fundamentals of IT Service Management, the five stages of the service lifecycle, ITIL processes, functions within them, and their crucial interaction...
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—
Jim Davies
289 pages • first pub 2015 (editions)
ISBN/UID: 9780071842136
Format: Digital
Language: English
Publisher: Not specified
Publication date: Not specified
Description
ITIL Foundation All-in-One Exam Guide takes you through ITIL Foundation v3 (2011), explaining the fundamentals of IT Service Management, the five stages of the service lifecycle, ITIL processes, functions within them, and their crucial interaction...