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348 pages • first pub 2014 (editions)
ISBN/UID: 9780670014668
Format: Hardcover
Language: English
Publisher: Viking
Publication date: Not specified
Description
The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learningWe swim in an ocean of feedback. Bosses, colleagues, customers—but also family,...
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348 pages • first pub 2014 (editions)
ISBN/UID: 9780670014668
Format: Hardcover
Language: English
Publisher: Viking
Publication date: Not specified
Description
The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learningWe swim in an ocean of feedback. Bosses, colleagues, customers—but also family,...