It's Not My Department!: How to Get the Service You Want, Exactly the Way You Want It! by Peter Glen

It's Not My Department!: How to Get the Service You Want, Exactly the Way You Want It!

Peter Glen

241 pages first pub 1990 (editions)

nonfiction business informative medium-paced
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Description

It's Not My Department is Peter Glen's radical new handbook on how to give and receive the best service. He provides instant put-to-work advice for businesspeople who know that the customer service revolution is coming, and want to be one step ahe...

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