Leading Loyalty: Cracking the Code to Customer Devotion by Shawn Moon, Sandy Rogers, Leena Rinne

Leading Loyalty: Cracking the Code to Customer Devotion

Shawn Moon, Sandy Rogers, Leena Rinne

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nonfiction business economics informative medium-paced
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In business, if people merely like you, you're in trouble. They need to love you Learn how building loyalty and modeling great customer service behavior to develop frontline team is the key to building raving fans. To thrive in today's economy, i...

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