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304 pages • first pub 2011 (editions)
ISBN/UID: 9780071748360
Format: Paperback
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Whatever the nationality, age, or gender of your customer, Please Every Customer gives you the tools to: Overcome differences in language Recognize and accommodate customer needs Make positive first impressions Avoid stereotypes Gain trust Listen ...
Community Reviews
Content Warnings
304 pages • first pub 2011 (editions)
ISBN/UID: 9780071748360
Format: Paperback
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Whatever the nationality, age, or gender of your customer, Please Every Customer gives you the tools to: Overcome differences in language Recognize and accommodate customer needs Make positive first impressions Avoid stereotypes Gain trust Listen ...
Community Reviews
Content Warnings