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missing page info • first pub 2015 (editions)
ISBN/UID: 9781310850332
Format: Digital
Language: English
Publisher: Smashwords Edition
Publication date: 22 June 2015
Description
This book combines over 20 years of front-line crisis prevention and intervention experience and lessons learned, into 80+ easy to understand and easy to implement verbal de-escalation techniques. These techniques are designed to help you calm cha...
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missing page info • first pub 2015 (editions)
ISBN/UID: 9781310850332
Format: Digital
Language: English
Publisher: Smashwords Edition
Publication date: 22 June 2015
Description
This book combines over 20 years of front-line crisis prevention and intervention experience and lessons learned, into 80+ easy to understand and easy to implement verbal de-escalation techniques. These techniques are designed to help you calm cha...
Community Reviews
Content Warnings