Customer Focus - The SID Way: A Self-Initiated Development Workbook for Leaders and Managers by Ben McDonald

Customer Focus - The SID Way: A Self-Initiated Development Workbook for Leaders and Managers

Ben McDonald

162 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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Description

Ritz Carlton is famous for its customer focus while used car dealers often have a reputation for poor customer focus. All other organizations fall somewhere in between. Customer Focus - The SID(TM) Way is part of BenchMark Learning International's...

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