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190 pages • missing pub info (view editions)
ISBN/UID: 9781780172507
Format: Paperback
Language: English
Publisher: BCS, the Chartered Institute for IT
Edition Pub Date: 27 June 2014
Description
Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between service provider and customer and reli...
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190 pages • missing pub info (view editions)
ISBN/UID: 9781780172507
Format: Paperback
Language: English
Publisher: BCS, the Chartered Institute for IT
Edition Pub Date: 27 June 2014
Description
Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between service provider and customer and reli...