Building a Customer Service Culture: The Seven Serviceelements of Customer Success (PB) by Mario Martinez, Bob Hobbi

Building a Customer Service Culture: The Seven Serviceelements of Customer Success (PB)

Mario Martinez, Bob Hobbi

164 pages missing pub info (editions)

nonfiction business economics
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The tenets of excellent customer service are central to any organization that creates or delivers products or services In fact, excellent customer service is a bigger differentiator today than it was twenty years ago. Customers are hungry for good...

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